{"id":4852,"date":"2025-02-14T14:36:25","date_gmt":"2025-02-14T12:36:25","guid":{"rendered":"https:\/\/www.axiomams.eu\/repair-request\/"},"modified":"2025-04-10T13:18:52","modified_gmt":"2025-04-10T11:18:52","slug":"repair-request","status":"publish","type":"page","link":"https:\/\/www.axiomams.eu\/en\/repair-request","title":{"rendered":"Repair Request"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 class=\"w-post-elm post_title align_center entry-title color_link_inherit\">Repair Request<\/h1><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"axioma-ms-repair-submit-container rma-form\">\n    <div class=\"axioma-ms-repair-submit-form\">\n        <form id=\"axioma-ms-repair-submit-form\" method=\"post\" enctype=\"multipart\/form-data\">\n            <!-- Prek\u0117s informacija Section -->\n            <div class=\"form-section\">\n                <div class=\"section-title\">\n                    <h2>Product information<\/h2>\n                    <hr class=\"title-separator\" \/>\n                <\/div>\n                <div class=\"section-fields\">\n                    <div class=\"form-row\">\n                        <div class=\"form-col\">\n                            <label for=\"device\">Device <span class=\"text-red\">*<\/span><\/label>\n                            <input type=\"text\" id=\"device\" name=\"device\" placeholder=\"Enter product name\" required>\n                        <\/div>\n                        <div class=\"form-col\">\n                            <label for=\"serial\">Serial no.<\/label>\n                            <input type=\"text\" id=\"serial\" name=\"serial\" placeholder=\"Enter serial number\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"form-row full-width\">\n                        <label for=\"description\">Fault description <span class=\"text-red\">*<\/span><\/label>\n                        <textarea id=\"description\" name=\"description\" placeholder=\"Describe the fault in detail.\" required><\/textarea>\n                    <\/div>\n                    <div class=\"form-row full-width\">\n                        <label for=\"files\">Upload files<\/label>\n                        <div class=\"file-upload\">\n                            <input type=\"file\" id=\"files\" name=\"files[]\" multiple>\n                            <p class=\"file-instructions\">\n                                Click or drag files into this field.<br \/>\n                                <span class=\"small-muted\">You can upload up to 15 files.<\/span>\n                            <\/p>\n                        <\/div>\n                        <div class=\"file-list-container\">\n                            <div class=\"file-list\"><\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- Kontaktin\u0117 informacija Section -->\n            <div class=\"form-section\">\n                <div class=\"section-title\">\n                    <h2>Contact information<\/h2>\n                    <hr class=\"title-separator\" \/>\n                <\/div>\n                <div class=\"section-fields\">\n                    <div class=\"form-row\">\n                        <div class=\"form-col\">\n                            <label for=\"name\">Name <span class=\"text-red\">*<\/span><\/label>\n                            <input type=\"text\" id=\"name\" name=\"name\" placeholder=\"Your name\" required>\n                        <\/div>\n                        <div class=\"form-col\">\n                            <label for=\"surname\">Last name <span class=\"text-red\">*<\/span><\/label>\n                            <input type=\"text\" id=\"surname\" name=\"surname\" placeholder=\"Your last name\" required>\n                        <\/div>\n                    <\/div>\n                    <div class=\"form-row\">\n                        <div class=\"form-col\">\n                            <label for=\"email\">E-mail <span class=\"text-red\">*<\/span><\/label>\n                            <input type=\"email\" id=\"email\" name=\"email\" placeholder=\"Enter email\" required>\n                        <\/div>\n                        <div class=\"form-col\">\n                            <label for=\"phone\">Phone number <span class=\"text-red\">*<\/span><\/label>\n                            <input type=\"tel\" id=\"phone\" name=\"phone\" placeholder=\"Enter phone number\" required>\n                        <\/div>\n                    <\/div>\n                    <div class=\"form-row full-width\">\n                        <label for=\"company\">Company name<\/label>\n                        <input type=\"text\" id=\"company\" name=\"company\" placeholder=\"Enter company name\">\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- Pristatymas Section -->\n            <div class=\"form-section\">\n                <div class=\"section-title\">\n                    <h2>Delivery<\/h2>\n                    <hr class=\"title-separator\" \/>\n                <\/div>\n                <div class=\"section-fields\">\n                    <div class=\"form-row\">\n                        <div class=\"form-col\">\n                            <label for=\"deliveryWay\">Device Delivery<\/label>\n                            <select id=\"deliveryWay\" name=\"deliveryWay\">\n                                <option value=\"1\">I will deliver it myself.<\/option>\n                                <option value=\"2\">I'll pick it up myself.<\/option>\n                            <\/select>\n                        <\/div>\n                        <div class=\"form-col\">\n                            <label for=\"returnWay\">Device Return<\/label>\n                            <select id=\"returnWay\" name=\"returnWay\">\n                                <option value=\"1\">I'll pick it up myself.<\/option>\n                                <option value=\"2\">Send by mail<\/option>\n                            <\/select>\n                        <\/div>\n                    <\/div>\n                    <div class=\"form-row\">\n                        <div class=\"form-col\">\n                            <label for=\"zip\">Postal code<\/label>\n                            <input type=\"text\" id=\"zip\" name=\"zip\" placeholder=\"Enter post code\">\n                        <\/div>\n                        <div class=\"form-col\">\n                            <label for=\"city\">City<\/label>\n                            <input type=\"text\" id=\"city\" name=\"city\" placeholder=\"Enter the city\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"form-row\">\n                        <div class=\"form-col\">\n                            <label for=\"address\">Address<\/label>\n                            <input type=\"text\" id=\"address\" name=\"address\" placeholder=\"Enter address\">\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"form-section\">\n                <div class=\"section-fields\">\n                    <div class=\"form-row full-width\">\n                        <ol class=\"terms-list\">\n                            <li><b>Device repair price determination fee<\/b> \u2013 50 EUR*, which the customer undertakes to pay regardless of whether the repair is carried out or not.<\/li>\n                            <li>*If the price of the repair price determination service is more than 50 EUR, an offer is sent to the Customer and only after receiving the Customer's approval, the repair price determination service is performed.<\/li>\n                            <li>When ordering a device repair or purchasing a new one (in the event that repair is not economically viable), the repair price determination fee will be included in the repair or purchase price of the new device.<\/li>\n                        <\/ol>\n\n                        <p class=\"terms-note\"><b>Note<\/b>: If the warranty device is recognized as out of warranty due to the user's fault, then the Customer agrees that the rules for payment for services for out-of-warranty devices (points 1-2) will apply to the repair of the device.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"form-row submit-row\">\n                <div class=\"recaptcha-notice\">\n                    This site is protected by Google reCAPTCHA. Valid from Google                    <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>\n                    ir                    <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noopener\">terms of service<\/a>.\n                <\/div>\n                <div class=\"error-message\"><\/div>\n                <div class=\"success-message\"><\/div>\n                <button type=\"submit\" class=\"submit-button\">Register a repair<\/button>\n            <\/div>\n\n            <input type=\"hidden\" id=\"repair_submit_nonce\" name=\"repair_submit_nonce\" value=\"d5de55a558\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/4852\" \/>        <\/form>\n    <\/div>\n\n    <div class=\"axioma-ms-repair-submit-loading\" style=\"display: none;\">\n        <div class=\"loading-spinner\"><\/div>\n        <p>Please wait...<\/p>\n    <\/div>\n\n    <div class=\"axioma-ms-repair-submit-success\" style=\"display: none;\">\n        <h3>Repair request sent successfully!<\/h3>\n        <p>Your repair code: <span class=\"repair-code\"><\/span><\/p>\n        <p>Save this code, it will be needed to track the repair status.<\/p>\n        <button class=\"submit-another-button\">Register another repair<\/button>\n    <\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Repair Request Product information Device * Serial no. Fault description * Upload files Click or drag files into this field. You can upload up to 15 files. Contact information Name * Last name * E-mail * Phone number * Company name Delivery Device Delivery I will deliver it myself. I'll pick it up myself. Device...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4852","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Repair Request - AXIOMA MS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.axiomams.eu\/en\/repair-request\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Repair Request - AXIOMA MS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.axiomams.eu\/en\/repair-request\" \/>\n<meta property=\"og:site_name\" content=\"AXIOMA MS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AxiomaMS\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-10T11:18:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.axiomams.eu\/en\/repair-request\",\"url\":\"https:\/\/www.axiomams.eu\/en\/repair-request\",\"name\":\"Repair Request - 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