Repair Request

Product information


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Contact information


Delivery


  1. Device repair price determination fee – 50 EUR*, which the customer undertakes to pay regardless of whether the repair is carried out or not.
  2. *If the price of the repair price determination service is more than 50 EUR, an offer is sent to the Customer and only after receiving the Customer's approval, the repair price determination service is performed.
  3. When ordering a device repair or purchasing a new one (in the event that repair is not economically viable), the repair price determination fee will be included in the repair or purchase price of the new device.

Note: If the warranty device is recognized as out of warranty due to the user's fault, then the Customer agrees that the rules for payment for services for out-of-warranty devices (points 1-2) will apply to the repair of the device.